Work Orders
What is a Maintenance Request Work Order?
Brenda Battle, manages all work orders for anything that requires repairs to existing facilities or equipment. Nash County Public Schools uses a web based software called Schooldude-Maintenance Direct. Each school has an onsite designee known as a Requester that will enter work orders and track them through Maintenance Direct. Using Maintenance Direct gives a Requestor the ability to do the following:
Select from a list of predefined Crafts that track and report on the general types of work that the maintenance department is doing. (Examples: carpentry, electrical, plumbing, pest control, HVAC, etc). All telephone malfunctions should be sent to Technology Department.
Manage the work order process from request to completion for building maintenance and grounds related work.
Check the status of submitted requests and automatically sends an email when requests are completed.
Entering A Work Order In Schooldude - Do's & Don't
When entering a work order in Schooldude it is very important to have only one craft per work order and have a detailed description of work order (Example: clogged sink in room number 500).
Do Not Submit Work Orders for the following:
Grass mowing and roundup spraying work orders do not need to be submitted. These are initiated at the beginning of the season by Maintenance.
Landscaping and pruning will take place after the mowing season.
If your request is an emergency (Example: broken window security alarms, fire alarms, securing building at the end of day), please contact us at the School Maintenance office immediately and follow-up with a work order.
To learn more, click to view Requester tutorial "HowTo Submit A Work Request" or if you have any questions about a previously submitted work order, please give Brenda a call at 451-8505 or 14509.